Legal

Refund Policy

Last updated: 3 July 2026

This is a placeholder Refund Policy. Online payments and orders are not yet available on MedKid Care. This document will be finalised — and legally reviewed — before any paid online services launch.

1. Scope

This policy will apply to online payments for consultations, medicine orders and other services once they become available. At present, no online transactions are processed through this website.

2. Consultation Fees (Placeholder)

Refund terms for cancelled or rescheduled consultations will be detailed here when online booking and payments go live.

3. Medicine Orders (Placeholder)

Refund and return terms for medicine orders will be published here when online ordering and home delivery launch, in line with applicable pharmacy regulations.

4. Contact

For any billing questions related to in-clinic services, please contact us directly using the details on our Contact page.

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